01 Introduction & Applicability
1555bdt An internationally licensed online gaming platform serving players in Bangladesh and beyond. We believe protecting every member's privacy is a fundamental responsibility. This Privacy Policy explains 1555bdt What information is collected, why it is collected, how it is used, and how it is kept secure.
By using our website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.
02 What Information We Collect
1555bdtWe collect various types of information when you create an account and use our services. This information comes from two main sources — what you provide directly, and what our system collects automatically.
Directly Provided Information
- Regarding Identity: Full name, date of birth, National ID number (for KYC verification)
- Contact Information: Email address and mobile number
- Payment Information: bKash / Nagad / Rocket number, transaction history
- Account Information: Username, password (stored in encrypted form)
- Verification Documents: Copy of National ID or Passport
Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Activity logs on the platform (login times, gaming history)
- Cookies & Session Data
- Referral Source Information
| Type of Information | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | KYC Verification & Account Security | 5 years after account closure |
| Payment Information | Transaction Processing & Fraud Prevention | 7 years after transaction |
| Gaming Log | Responsible Gaming Monitoring | 2 years after account closure |
| Cookie Data | Experience Improvement & Analytics | At end of session or up to 1 year |
03 Purpose of Data Use
1555bdt Your information is never used for unrelated purposes. We only process data for specific, legitimate reasons:
- Service Delivery: Account management, deposit and withdrawal processing, and ensuring a quality gaming experience
- Identity Verification: Compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations
- Ensuring Security: Preventing fraud, hacking, and unauthorized access
- Contact: Important updates, transaction confirmations, and customer support
- Responsible Gaming: Identifying problem gaming behavior and providing support
- Legal Compliance: Compliance with regulatory guidelines and court orders
- Service Improvement: Analyzing user preferences to deliver a better experience
04 Data Sharing & Third Parties
1555bdt In limited and specific circumstances, information may be shared with trusted third parties, subject to strict contractual agreements and security standards.
Who Your Information May Be Shared With
- Payment Processor: Approved payment gateways including bKash, Nagad, and Rocket — for transaction processing only
- Game Provider: Licensed game providers — only the data necessary to operate games is shared.
- KYC Service Provider: Authorized institutions for identity verification
- Legal Authorities: In response to valid requests from courts or regulatory bodies
- Anti-Fraud Organization: To prevent criminal activity
05 Cookie Policy
1555bdt The website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help the platform recognize you.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure platform security — the platform will not function properly without these.
- Performance Cookies: To analyze page load times and user activity
- Functionality Cookies: To remember your preferred language and settings
- Analytics Cookies: To collect anonymous data for understanding site usage.
You can disable cookies through your browser settings. However, turning off essential cookies may cause some platform features to stop working correctly.
06 Data Protection Methods
Protecting Your Data 1555bdt We use industry-leading security technology. Our security infrastructure is regularly tested through third-party audits.
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept
- Two-Factor Authentication (2FA): Adds an extra layer of security to your account
- Firewall & DDoS Protection: Advanced server-level protection against cyber attacks.
- Regular Security Audits: Regular vulnerability assessments conducted by third-party experts
- Staff Training: Regular data protection training for all staff
07 Your Rights
1555bdtAs a member, you have important rights regarding your personal information. We respect and uphold each of those rights.
To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.
08 Children's Privacy
1555bdt Strictly not available to anyone under 18. We do not knowingly collect information from minors.
We verify age during the registration process. If a minor's information enters our system for any reason, it will be deleted immediately upon discovery and the associated account will be closed.
09 International Data Transfers
1555bdt As an international platform, your data may be stored on servers in various countries. We ensure that all international data transfers comply with applicable international data protection laws.
For data transfers, we use Standard Contractual Clauses (SCC) and other lawful mechanisms that comply with the EU GDPR and other international standards.
10 Policy Updates & Contact
1555bdt We reserve the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance via email or an on-platform notification.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. Please check this page regularly.
For any privacy-related questions or concerns, please contact our Data Protection Team: [email protected]